Shipping

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Swag Packs can be dropshipped assembled (the box or mailer with products inside) to multiple addresses or shipped assembled (or not) in bulk to one address (your office address, for example). You decide how you want it to be shipped!

We will ensure that all of the items you order will all fit into one gift box or mailer.

We have lots of various gift box sizes or mailers that will fit your gifting needs!  We can also custom design your box, contact us for more information and a quote.

Usually the turnaround time is an average of 30 days. It depends on the complexity of your logo and product availability. Need it in less time? Let us know and we'll make it work! (charges may apply)

It depends on the box size and weight and shipping address. We’ll calculate the shipping costs after your order is placed.

Yes! We'll ship Swag Packs to as a many addresses as needed. Just let us know when placing your order.

If you need us to hold on to part of your order to send out at a later date, let us know!  We can warehouse for you. Contact us to let us know your needs and a quote to warehouse your order.

Yes, if the shipping date is later than the original shipping date, no problem. If the date is earlier, depending on the timeframe, it will need to be confirmed. 

If a package is returned, we will contact you to ensure that the shipping address that was provided is correct. We will check the details and attempt to ship it out again.

Please submit all of your names and addresses and contact telephone number of the recipient to us on an Excel spreadsheet. We will create shipping labels from this information.

No, we do not. We will be only working with you, the person who is responsible for submitting the order.

Please contact us with special shipping requests so we can get you a quote.

We do our best to ensure that the addresses submitted to us are correct, but it is up to you to make sure you are submitting the correct address of your recipients.

Once your order is signed off and in production you can send in the addresses.

Building Swag Packs

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You need to decide if you want to build a Swag Pack from scratch or select a Preset Swag Pack from our selection. You also need to know how many packs you need and have your logo in vector format to be sent during or after you place your order.

Seamless! Three clicks to sustainable swag! You will also have a designated representative who will be assigned to your order and available to you if you have any questions at all.

Swag Packs order starts at 25 units with as many products inside as you need.

Contact us if you need to place an order for less than 25 units - we'll work something out!

Most products are able to be customized with your logo or message. Edible products, such as coffee bags, candy, honey, etc cannot be customized.

Yes, you can. Please leave us a note while placing your order.

Of course! You can order a sample from each product directly from their pages. Note that the samples will be shipped unbranded. If you require branded samples, please contact us.

Virtual Proofs can take from 24-48 hours to be ready. As soon as we receive them, we will send them to you!

We sure can! If you need us to hold on to part of your order to send out at a later date, let us know!  We can warehouse for you. Contact us to let us know your needs and we will give you a quote to warehouse your order.

We can ship the packs assembled, directly to your clients and staff’s addresses or in bulk (boxes, disassembled) if you prefer to assemble it yourself. Please notify us how you would like it shipped while placing your order.

You can add as many products as you like to a Swag Pack. Note that the heavier the pack, the shipping expenses will be higher and you might require to upgrade to a bigger box! 

Yes, we do and the assembly (kitting) cost is already included in each Swag Pack. The price you see on the screen is final, except if there are modifications to be made to the order afterwards.

Ethical Swag does not assume responsibility for items that do not fit so please choose your sizes wisely. We will provide a sizing chart for apparel and you purchase at your own risk.

Please contact us directly if you have any questions or a problem with your order!

Contact us with the products you'd like, send us your logo and we'll work on a virtual mock up for you.

If you require a virtual mockup let us know! We can usually turn this around within 24hrs.

Customization

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We offer 1-colour decoration and multi-colour decoration options to customize the products, but the technique used to decorate vary from manufacturer to manufacturer.

The most popular decoration methods we do are: silk screen, dye sublimation, embroidery, direct-to-garment print, laser engraving, and print transfer.

When placing your order, you can select how many colours your logo or artwork has and we'll suggest the best decoration type for what you want to print on the product.

We can imprint different logos or artworks on each product. For example, if you have a Virtual Event with different sponsors or Partners, we can imprint one different sponsor logo per product. 

Yes, if you choose not to have your items branded, we can do that too!

Yes! We can imprint different logos or artworks on each product. For example, if you have a Virtual Event with different sponsors or Partners, we can imprint one different sponsor logo per product. 

Yes. Our designers can create an original artwork for you to be customized on the swag. (charges apply)

Payment

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We'll send you an invoice with a link for online payment once the virtual proof is approved. You can pay using Visa, Mastercard, American Express, or Shop Pay.