How to order
How to order at Ethical Swag
It's easy to find products you'll love at Ethical Swag.
- Step 1
Discover and Customize
Browse our sustainable product range on our website. Use filters to easily find what you need and add to your cart. Upload your artwork for customization.
- Step 2
Request and Review
Submit a no-obligation estimate request. Our team verifies (yes, human verified!) details like inventory and artwork quality to make sure the small details are confirmed.
- Step 3
Confirm and Produce
Receive a detailed estimate, virtual proofs, and make any changes. Approve the order, pay the invoice, and we'll start production.
- Step 4
Invoice Provided
Once Virtual Proof is approved, payment is required. Link to payment portal is provided.
- Step 5
Track and Feedback
We will send you tracking right to your inbox. Receive your products and share your experience with us (we love feedback, it helps us be better).
- Step 6
Delivered
To you in bulk or individually to clients/staff - your choice!
Note: By submitting an order, you are not committing to buy. You also don't have to pay anything until all your virtual proofs are approved and sent to production. Our team will work with you to make sure it is all perfect before any payment is required!
Why work with Ethical Swag?
Because real people handle your order, you see exactly what your logo looks like before you commit, and no payment is due until you approve it.
See your logo before you commit
Your artwork goes to an actual graphic designer, not a machine. They check your files, flag anything that won't print well, and send back a virtual proof so you see exactly how your logo looks on the product. Nothing goes to production, and nothing is charged, until you approve that proof.
Real people you can talk to
Have a question mid-order? Pick up the phone. You get a person who knows your order, not a ticket number and a wait, so the small stuff gets sorted before it becomes the big stuff.
Ordering for an ongoing program, not a one-time run? Once your swag is made and with us, we can store it, ship it on demand, and reorder as your team grows. See warehousing and fulfillment
Questions about ordering
How does ordering from Ethical Swag work?
Ordering happens in a few steps: you add products to your cart and submit a no-obligation estimate request, a real person reviews the details and artwork, and you approve an estimate and virtual proof before any payment is due. Once you approve and pay, we produce your order and send tracking to your inbox.
Do I have to commit to buy when I submit an order?
No. Submitting an estimate request costs nothing and commits you to nothing. We prepare your estimate and a virtual proof first, and no payment is due until you approve that proof. If it's not right, you change it or walk away, no charge.
When do I send my artwork, and what format do you need?
You upload your artwork when you submit your order. Vector files (AI, EPS, or PDF) work best, but send what you have and a real designer will check it, tell you if anything won't print or decorate well, and prepare your proof.
Will I see a proof before anything is made?
Yes. Before your order goes to production, we send a virtual proof so you see exactly how your logo looks on the product. Nothing is made, and no payment is due, until you approve it. If something's off, you ask for changes and get an updated proof.
When do I pay?
After you approve your estimate. You submit your order at no obligation, then receive an estimate that includes freight, taxes, and a virtual proof for sign-off. Payment is only due once you've approved it and confirmed the order, through a link to a secure payment portal. Nothing is charged before you sign off.
How will my order be delivered, and how do I track it?
Your choice: we ship in bulk to one location, or straight to individual people on your list. Once it's on the way, tracking goes right to your inbox. For storing your swag and shipping it on demand over time, see warehousing and fulfillment.
We're here
for you.
Our experienced account managers are here to help and guide you each and every step of the way.
Contact Us
You can also text or call us at:
(877) 256-6998 | (902) 500-1086Or reach us via email at:
[email protected]Ready when you are.
Whether you know exactly what you want or you'd rather talk it through first, a real person will help you get it right. Book a meeting and we'll take it from there.