Privacy Policy

Ethical Swag Inc. Privacy Policy

Please read the Ethical Swag Privacy Notice carefully to understand what information is collected through Ethical Swag, how this information is used, and when it may be disclosed.

In this Privacy Notice, “Ethical Swag” refers to our website, our application, and the products and services offered through our website and application. References to “we”, “us” or “our” means Ethical Swag. References to “personal information” include “personal health information”.

By visiting our website and using Ethical Swag services, you provide your consent and agree to the collection of personal data in a lawful and fair manner even if you do not read the entire Ethical Swag Privacy Notice. We ensure that the collection and processing of personal data adhere to applicable privacy laws and regulations. If you have any questions or concerns about the data we collect and how it is used, please reach out to our Data Protection Officer at alison@ethicalswag.com.

Data Controller and Data Processor

Ethical Swag serves as the data processor for most information entered into the Ethical Swag application, website, and supporting systems, acting on behalf of its business customers who serve as the data controllers. However, Ethical Swag also collects certain information directly from users for security, logging, and application performance purposes, where it acts as the data controller and processor. Ethical Swag may engage third-party sub-processors (as detailed below) to support its operations. If you have any inquiries about the processing of your personal data, please contact us using the contact information provided in this privacy notice.

Types of Data Collected

Ethical Swag strictly limits the collection of personal data to only the information that is necessary to perform and provide services or fulfill a direct business need. We adhere to the principle of data minimization.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and wire transfer details), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. Certain data may be mandatory for the use of the Ethical Swag application, while other data may be optional. The Ethical Swag website and its supporting applications may use cookies and other tracking technologies. Please refer to the Cookie details below for more information.

Cookie Details

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically collected information as “Device Information.” We collect Device Information using the following technologies:

• Cookies — Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
• Log files — Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels — Electronic files used to record information about how you browse the Site.

Safeguards

At Ethical Swag, we take the security of your personal data seriously. We implement technical and organizational measures to protect your data. Our security measures include but are not limited to:

• Encryption — We employ encryption techniques to safeguard your data during transmission and storage.
• Access Control — We restrict access to personal data to authorized personnel only.
• Regular Audits — We conduct regular security audits and assessments.
• Employee Training — Our employees undergo comprehensive data protection training.

While we strive to protect your personal data, no method of transmission or storage is 100% secure. If you have any concerns, please contact us using the contact information provided in this privacy notice.

Mode, Place, and Methods of Processing the Data

Personal data is processed using computers and technology-enabled tools in accordance with organizational policies and procedures. External parties, such as third-party technical service providers, hosting providers, and IT companies, may also have access to personal data as data processors or sub-processors appointed by Ethical Swag.

Legal Basis of Processing

Ethical Swag may process personal data when one of the following legal bases applies:

• Consent — Processing is based on the user's consent for one or more specific purposes.
• Performance of a Contract — Processing is necessary for the performance of a contract between Ethical Swag and the user.
• Legal Obligation — Processing is necessary to comply with a legal obligation.
• Legitimate Interests — Processing is necessary for the legitimate interests pursued by Ethical Swag or a third party.

Place

Data is primarily processed within Ethical Swag's hosted cloud environment, located in the Canada region. Some data may be stored and processed in the United States or the European Union through third-party sub-processors.

Retention Time

When you place an order through the Site, we will maintain your Order Information as long as there is a business need or until you ask us to delete this information. Retention periods include:

• Personal data collected for the performance of a contract is retained until the contract is fully executed, or until the business customer requests deletion.
• Personal data collected for legitimate interests is retained as long as necessary to fulfill those purposes.
• Personal data processed based on user consent may be retained until such consent is withdrawn.
• Personal data may be retained longer when necessary to comply with a legal obligation.

Once the retention period expires, personal data will be securely deleted or anonymized.

The Purposes of Processing

• Providing Services
• Analytics
• User Database Management
• Managing Contacts and Sending Messages
• Handling Payments
• Displaying Content from External Platforms
• Hosting and Back-End Infrastructure
• Interaction with Live Chat Platforms
• Spam Protection
• Contacting the User
• Remarketing and Behavioral Targeting
• Selling Goods and Services Online

Processing and Sharing of Personal Data

Ethical Swag engages various services and third-party processors. These include Analytics (e.g. Google Analytics, Google Ads, Google Tag Manager), Contacting the User (mailing list, phone, contact form), Handling Payments (Stripe), Hosting (Amazon Web Services), Managing Contacts (Airtable, Custom E-commerce Platform), Remarketing (AdWords Remarketing, Remarketing with Google Analytics), User Database Management (Airtable), and Selling Goods and Services Online (Custom E-commerce Platform). You can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

The Rights of Users

Users have the following rights:

• Right to Withdraw Consent
• Right to Object
• Right of Access
• Right to Rectification
• Right to Restrict Processing
• Right to Erasure
• Right to Data Portability
• Right to Lodge a Complaint

To exercise these rights or obtain further information, users can contact Ethical Swag using the contact details provided in this document.

Changes to This Privacy Notice

Ethical Swag reserves the right to modify or update this privacy notice at any time. Changes will be communicated through the Ethical Swag website, application, or other appropriate means. It is recommended to regularly review this privacy notice for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice, data deletion, accuracy, or any other privacy practices, please contact us at:

Last updated: April 9, 2024