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Ethical Swag Inc. Privacy Policy

Please read the Ethical Swag Privacy Notice carefully to understand what information is collected through Ethical Swag, how this information is used, and when it may be disclosed.

In this Privacy Notice, “Ethical Swag ” refers to our website, our application, and the products and services offered through our website and application. References to “we”, “us” or “our” means Ethical Swag. References to “personal information” include “personal health information”.

By visiting our website and using Ethical Swag services, you provide your consent and agree to the collection of personal data in a lawful and fair manner even if you do not read the entire Ethical Swag Privacy Notice. We ensure that the collection and processing of personal data adhere to applicable privacy laws and regulations. If you have any questions or concerns about the data we collect and how it is used, please reach out to our Data Protection Officer at alison@ethicalswag.com. Even if you do not read the entire Ethical Swag Privacy Notice.

Data Controller and Data Processor

Ethical Swag serves as the data processor for most information entered into the Ethical Swag application, website, and supporting systems, acting on behalf of its business customers who serve as the data controllers. However, Ethical Swag also collects certain information directly from users for security, logging, and application performance purposes, where it acts as the data controller and processor. Ethical Swag may engage third-party sub-processors (as detailed below) to support its operations. If you have any inquiries about the processing of your personal data, please contact us using the contact information provided in this privacy notice.

Types of Data Collected

Ethical Swag strictly limits the collection of personal data to only the information that is necessary to perform and provide services or fulfill a direct business need. We adhere to the principle of data minimization, ensuring that only the minimum amount of personal data required is collected and processed.

When collecting personal data, we strive to be transparent about the purposes for which the data is being collected and how it will be used.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and wire transfer details), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Certain data may be mandatory for the use of the Ethical Swag application, while other data may be optional. Users are free to choose not to provide optional data without any impact on the availability or functionality of the service. If you have any questions about which personal data is mandatory, please contact us using the contact information provided in this privacy notice.

Furthermore, the Ethical Swag website and its supporting applications may use cookies and other tracking technologies to enhance the user experience and provide specific functionalities. Please refer to the Cookie details below for more information.

Cookie Details

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Safeguards

At Ethical Swag, we take the security of your personal data seriously. We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

We follow industry best practices and standards to ensure the confidentiality, integrity, availability, and privacy of your data. Our security measures include but are not limited to:

Encryption:

We employ encryption techniques to safeguard your data during transmission and storage.

Access Control:

We restrict access to personal data to authorized personnel only, ensuring that it is accessible on a need-to-know basis.

Regular Audits:

We conduct regular security audits and assessments to identify and address any vulnerabilities or risks.

Employee Training:

Our employees undergo comprehensive data protection training to ensure they understand the importance of data security and privacy.

We are committed to continuously enhancing our security practices and staying up to date with the latest industry standards to provide a secure environment for your personal data.

While we strive to protect your personal data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security. If you have any concerns about the security of your data, please contact us using the contact information provided in this privacy notice.

Mode, Place, and Methods of Processing the Data

Personal data is processed using computers and technology-enabled tools in accordance with organizational policies and procedures related to the stated purposes. In certain cases, personal data may be accessible to Ethical Swag employees involved in the operation of the Ethical Swag website, application, and supporting applications. External parties, such as third-party technical service providers, hosting providers, and IT companies, may also have access to personal data as data processors or sub-processors appointed by Ethical Swag.

Legal Basis of Processing

Ethical Swag may process personal data when one of the following legal bases applies:

Consent:

Processing is based on the user’s consent for one or more specific purposes.

Performance of a Contract:

Processing is necessary for the performance of a contract between Ethical Swag and the user.

Legal Obligation:

Processing is necessary to comply with a legal obligation.

Legitimate Interests:

Processing is necessary for the legitimate interests pursued by Ethical Swag or a third party.vThe specific legal basis for processing personal data will be provided upon request, including whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

Data is primarily processed within Ethical Swag’s hosted cloud environment, located in the Canada region. However, some data may be stored and processed in the United States or the European Union through third-party sub-processors. Data transfers may involve transmitting user data to a country outside its jurisdiction.

Retention Time

When you place an order through the Site, we will maintain your Order Information as long as there is a business need or until you ask us to delete this information. Personal data is retained for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.

The retention periods are as follows:

Personal data collected for the performance of a contract between Ethical Swag and a business customer is retained until the contract is fully executed, or until the business customer requests deletion of the data.

Personal data collected for Ethical Swag’s legitimate interests is retained as long as necessary to fulfill those purposes. For specific information about Ethical Swag’s legitimate interests, please contact us using the contact information provided in this privacy notice.

Personal data processed based on user consent may be retained until such consent is withdrawn, provided that it is not otherwise required or permitted by law.

Personal data may be retained for a longer period when necessary to comply with a legal obligation or a lawful order from an authority.

Once the retention period expires, personal data will be securely deleted or anonymized.

The Purposes of Processing

Ethical Swag collects and processes personal data for the following purposes:

Providing Services:

Personal data is collected to enable Ethical Swag to provide its services.

Analytics:

Personal data is used for monitoring and analyzing web traffic and user behavior on the Ethical Swag website and application.

User Database Management:

Personal data is managed to create user profiles, track user activities, and improve the application.

Managing Contacts and Sending Messages:

Personal data is used to manage contact lists and send communications to users.

Handling Payments:

Personal data is processed to facilitate payment transactions and related communications.

Displaying Content from External Platforms:

Personal data is used to display external content and enable interaction with it.

Hosting and Back-End Infrastructure:

Personal data is processed and stored on hosting and back-end infrastructure to support the operation of the Ethical Swag application.

Interaction with Live Chat Platforms:

Personal data is used to facilitate communication with users through live chat platforms.

Spam Protection:

Personal data is analyzed to filter spam traffic and protect against spam.

Contacting the User:

Personal data is processed to respond to user requests and inquiries.

Remarketing and Behavioral Targeting:

Personal data is used for remarketing and behavioral targeting purposes to display targeted advertisements.

Selling Goods and Services Online:

Personal data is processed for the provision of services or goods, including payment processing and delivery.

Processing and Sharing of Personal Data

thical Swag engages various services and third-party processors to support its operations. The following provides detailed information on the processing of personal data, the involved services, and the third-party processors:

Analytics:

Google Analytics (Google Inc.)

Google Ads Conversion Tracking (Google Inc.)

Google Tag Manager (Google Inc.)

Contacting the User:

Mailing List or Newsletter (The Ethical Swag Web Application)

Phone Contact (The Ethical Swag Web Application)

Contact Form (The Ethical Swag Web Application)

Handling Payments:

Stripe (Stripe Inc)

Hosting and Back-End Infrastructure:

Amazon Web Services (AWS) (Amazon)

Managing Contacts and Sending Messages:

AirTable

Custom E-commerce Platform

Remarketing and Behavioral Targeting:

AdWords Remarketing (Google Inc.)

Remarketing with Google Analytics (Google Inc.)

User Database Management:

Airtable

Custom E-commerce Platform

Selling Goods and Services Online:

Custom E-commerce Platform

Targeted Advertising:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

For detailed information about each service and third-party processor, please refer to the corresponding sections of this privacy notice.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

The Rights of Users

Users have the following rights regarding their personal data processed by Ethical Swag:

Right to Withdraw Consent: Users have the right to withdraw their consent to the processing of their personal data at any time.

Right to Object: Users can object to the processing of their personal data based on legitimate interests or for direct marketing purposes.

Right of Access: Users can request access to their personal data and obtain information about the processing activities.

Right to Rectification: Users can request the correction or update of inaccurate or incomplete personal data.

Right to Restrict Processing: Users have the right to restrict the processing of their personal data under certain circumstances.

Right to Erasure: Users can request the erasure of their personal data, subject to legal obligations or overriding legitimate grounds.

Right to Data Portability: Users can request to receive their personal data in a structured, commonly used, and machine-readable format, and transmit it to another data controller.

Right to Lodge a Complaint: Users have the right to lodge a complaint with a data protection authority regarding the processing of their personal data.

To exercise these rights or obtain further information, users can contact Ethical Swag using the contact details provided in this document.

Changes to This Privacy Notice

Ethical Swag reserves the right to modify or update this privacy notice at any time. Changes will be communicated through the Ethical Swag website, application, or other appropriate means. It is recommended to regularly review this privacy notice for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice, data deletion, accuracy, or any other privacy practices, please contact us at:

Ethical Swag Inc., PO Box 764 Stn A, Sydney, NS B1P 6J1, Canada

Privacy Officer: alison@ethicalswag.com

Last updated: April 9, 2024